Thursday, July 21, 2011

Chapter 1 - Discussion Question


1)      How can information technology support a company’s business processes and decision making and give it a competitive advantage? Give example to illustrate your answer.

In an organization number of transactions occurs every day. It’s almost impossible to keep the record of these transactions manually. So in order to keep the systematic record of day to day transaction, considering the value of time, in the most accurate form, organizations use Information Technology. Use of information Technology has made a workplace more productive and scientific. During the entire business process from dealing with supplier to reaching a costumer, information technology plays a very important role to make things happen smoothly. Business decisions are based on the data’s and information provided to decision makers and information technology ensures the accuracy and reliability of the information collected. In this competitive business environment it’s very important that decisions taken are as per the scenario and in the favor of organization considering the competitors around so here we can see the direct impact of information technology in decision making. Through the use of information technology, data’s and information are to be collected and are to be supplied to all the sectors of organization as per the importance. Decision making department uses these data’s to evaluate the performance of organization and all the plans and policies are made as per the information and data’s provided. If the decision making department is provided the accurate data then the department takes the appropriate policy and plans as per the need of the situation. When the decisions are taken, through the use of information technology they can be implemented effectively and also it becomes easy to control the decision, since outcomes of decision can be monitored systematically. This way efficiency of the decision becomes more. When your decisions are appropriate and efficient, you can be able to face the competition with appropriate strategies to win the war.

2)      How does the use of internet, Intranets and extranets by companies today support their business processes and activities?

Directly or indirectly organizations have been using intranets and extranets in order to support their business activities since so long. Intranet is the communication network inside the organization, which provides information about what is happening inside the organization. Its about knowing yourself.Extarnet is about communication network among various stakeholders who are not exactly in the organization but are related to....... click below to read all answers.
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